Last Updated: [22/11/2023]
Order Processing:
At “LIVENY“, we strive to ensure prompt and efficient shipping of your orders. The following policy outlines our shipping procedures and guidelines:
- Order Fulfillment: Orders are typically processed within 3 of days of receiving the order. Please note that orders are not processed or shipped on weekends or holidays.
- Shipping Confirmation: Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
- Backordered Items: In the event that an item in your order is out of stock or on backorder, we will notify you of the delay and provide an estimated shipping date.
Shipping Methods and Rates:
- Domestic Shipping: We offer shipping within [country/region] using various shipping carriers. Shipping rates and delivery times may vary based on the shipping method selected during checkout.
- International Shipping: We may offer international shipping to select countries. Please note that international shipping rates, customs duties, and delivery times may vary.
Shipping Times:
- Estimated Delivery: Estimated delivery times are provided at the time of checkout. These are approximate and may vary based on factors such as carrier delays or customs processing for international orders.
- Delays: “😔 Liveny” is not liable for delays in shipping caused by weather conditions, carrier delays, or other unforeseen circumstances beyond our control.
Shipping Address:
It is the responsibility of the customer to provide accurate and complete shipping information. Please verify that your shipping address is correct to avoid any delivery issues. “Liveny” is not responsible for items shipped to an incorrect address provided by the customer.
Lost or Stolen Packages:
“Liveny” is not responsible for lost or stolen packages confirmed to be delivered to the address provided. Once the carrier confirms delivery, the responsibility for the package is transferred to the customer.
Shipping Costs:
Shipping costs are calculated based on the selected shipping method, package weight, and destination. Customers can view shipping costs during the checkout process before finalizing the order.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at info@liveny.in or WhatsApp us 9022564314.